• Initial contact received
    • First response
      • Resolved / Dimissed Enter in Borealis
      • Internal Investigation with Relevant Groups
  • No further Action Resgister in the System
  • Identify Go forward Actions / Options / Plans
  • Discuss Plan/Options with External Contact
  • Enter resolution in Borealis

Operational Grievance Mechanism

Our priority is to immediately address compaints, concerns and grievances of the communities around our assets.